Distance Sale Agreement
SUBJECT AND SCOPE OF THE CONTRACT
This Distance Sales Contract ("Contract") has been arranged in accordance with the Turkish Law No. 6502 on the Protection of Consumers ("Law") and the Regulation on Distance Contracts. The parties of this Contract acknowledge and declare that they know and understand the obligations and responsibilities arising from the Law and the Distance Contracts Regulation under this Contract.
The subject of this Agreement is to constitutes the determination of the rights and obligations of the parties in accordance with the provisions of the Law and the Regulation on Distance Contracts regarding about the sale and delivery of the goods that the buyer purchased from the seller's website.
THE PRICE OF THE SUBJECTED PRODUCT IS COLLECTED FROM THE BUYER BY IYZICO ON BEHALF OF THE SELLER UNDER THE PAYMENT PROTECTION SYSTEM. BY PAYING THE PRICE OF THE GOODS / SERVICES TO IYZICO, THE BUYER WILL BE DEEMED TO PAY THE PRICE OF THE PRODUCT TO THE SELLER.
DELIVERY OF THE GOODS AND METHOD OF DELIVERY
The contract has entered into force upon being approved by the Buyer electronically, and it is fulfilled by the delivery of the goods or services purchased by the Buyer from the Seller to the Buyer. The goods will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the authorized person (s) specified.
DELIVERY COSTS AND PERFORMANCE
Unless otherwise stated, delivery costs of the goods belong to the Buyer. If the seller declares on the Website that the delivery fee will be covered by him, the delivery costs will be borne by the Seller.
Delivery of the goods; after the payment is made within the promised time. The seller delivers the goods or services within 60 (sixty) days from the order of the goods or services by the Buyer, without prejudice to the cases where the fulfillment of the goods or services subject to the order becomes impossible.
If, for any reason, the price of the goods or services is not paid by the Buyer or the payment made is canceled in the bank records, the Seller shall be deemed to be free from the obligation to deliver the goods or services.
The Buyer is responsible for the shipping cost in the order cancellations made by the Buyer after the goods have been shipped by the Seller but before the Buyer receives them.
In cases where the fulfillment of the goods or services subject to the order becomes impossible, the Seller will inform the Buyer within 3 (three) days from the date of learning about this situation and all the payments collected, including the delivery costs, if any, will be sent at the latest 14 (fourteen) days from the notification date. will refund in.
BUYER'S DECLARATIONS AND COMMITMENTS
The Buyer declares that he has read and informed the preliminary information uploaded by the Seller regarding the basic characteristics of the contractual goods or service, the sales price and payment method, and the delivery and shipping cost on the Website, and that he has given the necessary confirmation electronically.
Buyers can submit their requests and complaints as consumers by using the above-mentioned Seller contact information and / or through My Account> Product Questions on the Website.
The Buyer confirms this Agreement and the Preliminary Information Form electronically, the address to be given to the Buyer by the Seller before the conclusion of the distance contracts, the basic features of the ordered goods or services, the price of the goods or services including taxes, payment and delivery. It also confirms that it has received the delivery price information accurately and completely. In the event that the Buyer receives the goods or services subject to the Contract from the cargo company which is clearly damaged, broken, torn, and defective at the time of delivery, the responsibility belongs entirely to him.
If the relevant bank or financial institution fails to pay the price of the goods or services to the Seller due to the fact that the credit card belonging to the Buyer is used unfairly or unlawfully by unauthorized persons after the delivery of the goods or services, the Buyer will or to return the service to the Seller within 3 (three) days. In this case, delivery costs belong to the Buyer.
SELLER'S DECLARATIONS AND COMMITMENTS
The seller is responsible for delivering the contractual goods or service to the Buyer in accordance with the consumer legislation, in a sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
If the seller cannot deliver the contractual goods or service within the due time due to force majeure or extraordinary circumstances that prevent transportation, he is obliged to notify the Buyer within 3 (three) days from the date of learning.
If the contractual goods or service is to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.
RIGHT OF WITHDRAWAL
The buyer may exercise his right of withdrawal within 14 (fourteen) days from the date of purchase, from the date of delivery, in transactions related to the sale of goods, without undertaking any legal and criminal liability and without any justification. The buyer may also exercise his right of withdrawal within the period until the delivery of the goods.
The buyer can use the right of withdrawal by logging into the website and clicking the "Return" link on my orders. The buyer is required to return the goods within 10 (ten) days from the date of withdrawal by filling out the return request form on the relevant page and obtaining the seller's return address information. The invoice, box, packaging, standard accessories, if any, and other products gifted with the goods must be returned in full and without damage. The buyer is not responsible for the changes and deteriorations that occur if the product is used in accordance with its functioning, technical specifications and usage instructions within the withdrawal period.
The return shipping cost of the goods to be returned by the buyer belongs to the Buyer. The seller is not responsible for any damage to the product during the shipping process.
Within 14 (fourteen) days after the Buyer exercises his right of withdrawal (provided that the goods are returned via the carrier specified by the Seller for return), all payments made by the Buyer to the Seller or the Intermediary Service Provider for the relevant goods or services are to the Buyer. It will be returned in one go, in accordance with the means of payment used while purchasing and without incurring any cost or liability to the consumer. In purchases made using credit, in cases where the right of withdrawal is used duly, the product price will be refunded to the account associated with the credit.
CONDITIONS THAT THE RIGHT OF WITHDRAWAL CANNOT BE USED
Pursuant to the legislation, the Buyer cannot use its right of withdrawal in the following cases:
- In personalized products prepared in line with the wishes of the buyer or his personal needs.
RESOLUTION OF DISPUTES
In the disputes that will arise regarding this Distance Sales Contract; Every year the Republic of Turkey Customs and Provincial or District Consumer Problems in up to the value declared by the Ministry of Commerce that the buyer bought the residential area of the product or where the residence is located arbitral tribunal, whereas in disputes over these values Consumer Courts are authorized.
PRICE OF GOODS / SERVICES
The cash or deferred sales price of the product is included in the order form, but is the price available in the information e-mail sent at the end of the order and the invoice sent to the customer with the product. Discounts, coupons, shipping costs and other applications made by the seller are reflected in the sales price.
DEFAULT AND LEGAL RESULTS
In case the Buyer goes into default in the transactions made by credit card, the cardholder will pay interest and be liable to the bank within the framework of the credit card agreement made with the bank. In this case, the relevant bank may apply for legal remedies; The Buyer may demand the costs and the attorney's fee from the Buyer, and in any case, in case the Buyer goes into default due to the debt, the Buyer will be responsible for the loss and damage suffered by the Seller due to the delayed performance of the debt of the Buyer.
NOTIFICATIONS AND EVIDENCE AGREEMENT
All kinds of correspondence between the parties under this Contract will be made via My Account> My Product Questions or e-mail on the Website, except for the obligatory cases listed in the legislation. Buyer, Seller in disputes arising out of this Agreement and the Birth of the Planet of the picture books and business records in its database, the electronic information held in servers and computer records, binding, final and exclusive evidence would constitute the Republic of Turkey Civil Procedure Law of the matter ' It accepts, declares and undertakes that it qualifies as an evidence agreement within the meaning of Article 193.
This Agreement, consisting of 14 (fourteen) articles, is read by the parties and deemed to have been concluded and entered into force upon the approval of the purchase by the Buyer in electronic environment.